Frequently Asked Questions

  • What is Sofacheer?

    Sofacheer is a platform for sports fans to connect to each other via audio for shared live sports experiences at home. Each event on Sofacheer is unique to a particular sporting event, so you are only sharing your experience with other fans who are at home watching the same sport, at the same time.

    Read more about it here

  • Why do we need Sofacheer?

    In the age of social distancing, live sport will continue to be played out in empty stadiums for us to watch from the safety and comfort of our living rooms. A major part of the live sport atmosphere is the crowd. The cheering. The booing. The chanting. Celebrating the success and failures.

    Sofacheer adds this important component of live sport back into the mix, and now you get to be a part of the crowd from your sofa.

  • Who would use Sofacheer?

    All fans of live sport who are watching from home. If you have watched any live sports broadcast from an empty stadium you will have noticed the awkward lack of crowd atmosphere.

  • Can I use Sofacheer on my Phone or Tablet?

    Yes, mobile support is enabled via your browser for Safari on Apple iOS devices and Chrome or Firefox on Android. We have plans to build app support in the near future.

  • How does Sofacheer work?

    Simply sign-up for a Free Sofacheer account, and next time you tune in to watch live sport on your TV, open up Sofacheer.com on your laptop and join the related event to hear and share cheering with other sports fans who are watching the same sport at the same time.

  • Can I watch live sport on Sofacheer?

    Sofacheer does not currently stream live sports. You will need to access the live stream or TV screening outside of Sofacheer, and connect to Sofacheer for the crowd sound and atmosphere.

  • How do I get the best experience on Sofacheer?

    Check out our post on Tips for using Sofacheer for a growing list of our best advice to make sure you enjoy your Sofacheer experience.

  • Do I need to sign up?

    Yes, you need to create a free Sofacheer.com account to join most of our events. A Sofacheer account will also enable you to join the community discussion and receive alerts for your subscribed events.

  • Why do I need to create a Sofacheer.com account?

    We require participants of most of our events to create a free Sofacheer.com account to keep you safe. By requiring an account to join our events we are able to moderate events as required and ensure all behavior is in line with our Terms and Conditions.

  • What Sports are supported?

    We love all sports at Sofacheer. Check out our current list of sport groups or shout out here or on our social media to let us know of a sport that needs Sofacheer.

  • Why do I need to book a space for an event?

    The booking system allows us to manage demand as we learn what events are popular. Planning event capacity lets us make sure the servers are turned up to 11 for the big events. Booking is only required for some events, and the booking form will be visible before the event time if required.

  • Is my data secure?

    Yes. At Sofacheer we take all necessary measures to ensure that we only capture data that is required to run the service, and that your data is restricted and secure. You can also request a copy of your data. For more information please see our Privacy Policy.

  • There is a sport or event that I would like to use Sofacheer for

    Awesome! Drop us a line here or on our social media and let us know what you are thinking and how we can help. We are always keen to hear suggestions from our community.

  • What service is Sofacheer using for the Audio & Video connections

    Sofacheer hosts our own AV service on our own servers.

  • How do I delete my account?

    Oh no! We hate to see a Sofacheer Buddy leave the community, but we respect your right to do so. To delete your account chose settings from your profile page and 'Delete Account' is the last option in the settings page. Later!

  • Help! I have a question that is not answered here

    No worries. Just reach out to us here or on our Social Media accounts and we will get back to you ASAP. Hey, if we like your question enough we might even add it here. You can tell all your friends.